It has been awhile actually since the last time I wrote. Been busy lately with some assignments and presentations. Pheww. Most importantly, been busy procrastinating and wasting time. Hahaha.
Actually, I want to share with all of you the thing that happened this evening, where I ordered 3 regular pizzas, and the company supposedly delivered the pizzas at 7.30 pm as I told them. But the rider arrived at 9.45pm instead !
Don't get me wrong. I did call the company many times and informed them that my pizzas aren't here yet, but there were a little bit of problems with the rider, I thought.
As soon as the rider arrived, I promptly asked him "Bang. Ape yg sebenarnya terjadi tadi ?" He said that he actually had arrived here before, but he didn't have enough credit balance to call me. I asked him again to confirm, "Tapi you mmg btol xdak call saya, kan ? Sbb sy xdapat miskol pon." And then he replied, "xde bang." Fuhh ! A little bit of relief. You know why ? I was actually blaming myself. I was worried that I accidentally pronounced my phone number wrongly.
My worries turned into a flame of anger instantly. I felt like blaming the rider. Felt like raising my voice towards him. Seriously. But then I paused for awhile. The genuine guiltiness facial expression given by the rider held me back from doing so. I thought for awhile. When the rider went back to the company, the manager will surely scold him. Should I add more of the guiltiness to him ? I will leave the scolding to the manager. I think that is better. I have to put myself in his shoes.
But its okay. Nothing harm was done. But the rider did gave me 2 small pizzas and a free regular pizza coupon for the next purchases, though. Couldn't be more grateful than that, right ?
Don't get me wrong. I did call the company many times and informed them that my pizzas aren't here yet, but there were a little bit of problems with the rider, I thought.
As soon as the rider arrived, I promptly asked him "Bang. Ape yg sebenarnya terjadi tadi ?" He said that he actually had arrived here before, but he didn't have enough credit balance to call me. I asked him again to confirm, "Tapi you mmg btol xdak call saya, kan ? Sbb sy xdapat miskol pon." And then he replied, "xde bang." Fuhh ! A little bit of relief. You know why ? I was actually blaming myself. I was worried that I accidentally pronounced my phone number wrongly.
My worries turned into a flame of anger instantly. I felt like blaming the rider. Felt like raising my voice towards him. Seriously. But then I paused for awhile. The genuine guiltiness facial expression given by the rider held me back from doing so. I thought for awhile. When the rider went back to the company, the manager will surely scold him. Should I add more of the guiltiness to him ? I will leave the scolding to the manager. I think that is better. I have to put myself in his shoes.
But its okay. Nothing harm was done. But the rider did gave me 2 small pizzas and a free regular pizza coupon for the next purchases, though. Couldn't be more grateful than that, right ?
Anyway..the moral of the story is that scolding people is not going to solve the problems in the long run. I believe that the most effective way to change people's attitude is by touching their hearts with compassion. Thats what Prophet Muhammad taught us anyway. Isnt it ? And today, we can see the effect of never-ending love and compassion showed by him.
P/s : I believe its hard to control the anger within us. But dont worry. Pray to God. Seek His Forgiveness and Help. Because He is the Owner of the Hearts. ❤️
